IT Support & Network Engineer

Hi, I'm Michael Neem.

I help businesses keep their IT running smoothly — from Cisco networks to cloud platforms, servers, and security systems.

Years of IT experience

Core service areas

What I do

Skills & experience

Five years across networking, cloud, infrastructure, and physical security — the day-to-day toolkit for keeping a business's IT reliable.

Configuring, maintaining, and troubleshooting Cisco switches and routers — VLANs, routing protocols, and day-to-day network health.

Setting up and managing cloud-based tools like Microsoft 365 and Google Workspace — accounts, permissions, and day-to-day admin.

Installing, maintaining, and monitoring servers — keeping business systems patched, backed up, and running as they should.

Installing and maintaining CCTV systems and structured cabling — from camera placement to a tidy, labelled cabinet.

Clear, timely support when something needs fixing — explaining the problem and the fix in plain terms, not jargon.